Dear 7-11 Cashier

28 03 2008

Dear 7-11 Cashier –

Hey, man. What’s up? Not much with me. Cool.

So, I don’t wanna seem like a dick, but I have a quick request: when I’m buying a thing of ice cream from your store, and the little placard thingie says that it will be $4.99, and then you ring it up, and you and I can both clearly see that the total is $4.99 because the LED states it on your and my side of the register in nice, bold, big green numbers, please don’t tell me that my total is in fact $5.oo. Then, when I mention this discrepency, please don’t argue with me like I’m not right, and claim that there’s a single cent in tax, when we both know that’s a complete fabrication on your part.

Furthermore, once we’ve sorted all that out, please don’t proceed to get all pissy with me when I ask for my receipt. I think in general, and I’m not trying to tell you how to do your job, you should maybe just assume that all customers want their receipt. Just, you know, go ahead and offer it to them all, and if they don’t want it, they’ll probably ask you to throw it away, or they’ll throw it away themselves. I’ll bet you’re concerned because you think that if it gets thrown away, the company’s losing money, and your boss will fire you, right? Is that it? Well, let me assure you, 7-11 Cashier, that the company expects customers to want their receipt. They actually count on it. I promise.

Thanks a lot for your time.

— ldi